Privacy policy

We are committed to securing and protecting all our customer's personal data and information. Valuing the importance of individuals personal information and data we use high-security systems and measures to keep them safe. The same applies to every individual visiting and using our website. The privacy policy of our website clearly explains and lists out the personal data or information that we collect during the UK ETA application process and how we collect, use and secure them. We follow the data protection measures and law ensuring to protect our customer’s data. By using our UK ETA website and respective services you hereby adhere to the website’s privacy policy.

Information Or Data that We Collect

The travel and other essential and related information that we collect from you helps us to get you a UK ETA and assist you with the related queries. Here is a detailed list of information or personal data that we collect from you for UK ETA application purposes.

Personal Details

  • Full name
  • Email ID
  • Date of birth
  • Citizenship
  • Gender
  • Age
  • A digital or scanned photo
  • Contact details
  • Passport details (passport number, the issue date and expiry date)
  • Passport issue country (if needed)
  • Passport scan copy (a clear scan copy)
  • Residence or permanent address

Documents We Collect

We collect a few necessary documents from you to process your UK ETA application. The documents that we collect from you are your passport copy and a photo. If necessary, we might also collect a few additional documents as per the UK ETA requirements only to process your application or assist you further. We collect only important documents which are mandatory for the UK ETA application process.

How We Use the Collected Details

Usually, the details we collect from our customers are used for various purposes. One sole purpose of data collection is to assist our customers through their UK ETA application process. We also use the collected details for various other purposes which are mentioned below.

  • We use all your personal details and information to process your UK ETA application and to address your queries regarding your application. Your personal data will be shared with the official or UK government to complete the UK ETA application process.
  • We use the contact details such as the email ID for updates and communication. You will receive timely updates about your UK ETA application status. We might also contact you for any additional documents or use the collected details to address your queries related to UK ETA.
  • We use non-personally identifiable details (such as browser type, location, IP address, etc.) to enhance our website’s performance and user interference. The data will be helpful to improve our overall website performance and service.

Using the collected data is a crucial function. Besides the listed activities, we also use your personal details for other activities which include improving the website security system, preventing fraudulent activities and adhering to the terms and conditions and cookie policy of our website and many more.

Rules on Sharing the Data We Collect

We are dedicated to safeguarding your personal details and documents. All the data we collect from individuals using our website or while processing the UK ETA application are safeguarded securely using a high-standard security system. Except for the reasons listed below, we do not provide or share the personal data and documents that we collect.

  • We share your personal data and documents with the officials and the UK government for processing your UK ETA application process.
  • In necessary situations, we share the collected data with our technology suppliers and third-party service provider agencies only to assist your UK ETA-related queries.
  • In case of law or legal obligations (such as legal court orders, proceedings, legal investigations, audits, etc.), we will share your personal data and documents.

We assure you that we share the collected information only for necessary activities. We do not use collected data for marketing purposes or share or rent them to third parties.

Deleting or Managing the Data We Collect

As per the compliance, you have the right to make a request to delete, update or manage your personal data and documents that we collect from you. If you are considering requesting to manage or delete the data that we hold, contact our customer support team and they will assist you further. In terms of retaining the collected data, we hold the collected data only for five years (following the protocol). Afterward, the collected data will be securely deleted. As long as we hold the collected data, it will be securely stored and protected with a data encryption system and high-security measures.

Amendments to the Policy

We may modify or update our privacy policy from time to time as per the website terms, legal requirements, etc. Individuals using our website must take full responsibility for reviewing the policy and staying informed about the recent updates. The amendment will become effective right after its publication. Individuals continuing to use our website and service will adhere to the amendments.

Contact Us

In case of any feedback or queries, contact our customer support team, who are dedicated to assisting you round the clock. We are committed to solving your queries promptly whether they are regarding managing your personal data or the UK ETA application process and status. We value our customer’s feedback and concerns.

Service We Do Not Provide

We do not offer immigration consultants, advice or legal services. Our services are only focused on providing a simplified and hassle-free UK ETA application process. We offer an array of services related to the UK ETA application such as translation, verification of the supporting documents, multiple-review system, clerical service, etc.

How We Protect the Data We Collect

We have high-security measures to protect and store your personal data and documents that we collect. We use standard encryption security measures to securely transmit your personal data and protect it from unauthorized usage. Our security measures are frequently assessed and enhanced to make sure they stay protected from security threats. The user access to the collected data is provided to limited persons only.

Data Transfer

We follow transparency throughout the UK ETA application process and in terms of the collection or use of your personal data and documents. In any case, we ensure to protect your data in terms of the respective data protection regulations. As part of the UK ETA application process, we may share your personal data and documents across international borders to assist you in the application process only if needed.

Cookie Policy

We use cookies for essential purposes which include enhancing the browsing experience and our service. Individuals using the website can manage or disable cookies through their browser settings any time.

Third-Party Links

Be aware that the website may have external links to a few third-party websites. We specify that we do not own these external sites. We are not liable for the content, practices, privacy policy, data, etc., of any third-party websites. When utilizing the service of any third-party website, you become liable to their terms and privacy policies. It is advisable to look through the website’s privacy policy and terms before disclosing personal information or utilizing their service.

Consent Withdrawal

You own the complete right to withdraw your consent concerning your personal details and documents. Our help desk is available any day 24/7, and you can reach us to request consent withdrawal at any time. However, it can have a great impact on the service we provide as your personal data is crucial to processing your UK ETA application and for further assistance.

Governing Law

Our privacy policy and any disputes or legal proceedings related to it will be governed by the respective law. Individuals using our website and services agree that any disputes or legal actions connected with our privacy policy will be subjected to the same and relevant jurisdiction.

Data Breach Policy

In case of a data breach, we take immediate action and proactive measures to safeguard your personal data and documents. Our expert team will identify the breach, assess its impact and notify the authorities. It also includes a recovery plan and preventive measures from threats. We assure that high-standard security measures are used to prevent data breaches and that the breach will be handled immediately with timely and clear communication and support.

User Acknowledgment

Users utilizing our services agree that they acknowledge our website privacy policy. All the individuals using our website hereby adhere to the collection, usage and storage of their personal data and documents as specified in our privacy policy.